The role involves supporting the day-to-day running of the hotel’s food and beverage operations and helping the team deliver attentive, professional service.

Requirements

• Previous hospitality and hotel experience is essential.

• Experience in hotel food and beverage operations.

• Good communication and interpersonal skills.

• A guest-focused approach and the ability to work well within a team.

• An organised approach to work and the ability to remain calm during busy service periods.

Package

Following successful completion of probation, the company provides employee risk cover. Pension fund membership also commences, with contributions from both the employee and employer.

Apply online at www.careergrowth.co.za

Please submit your updated CV together with a professional head-and-shoulders photograph of yourself.

The successful candidate will be a confident people person who enjoys supporting employees, maintaining accurate records and ensuring that HR and payroll processes run smoothly. This is a fully onsite position and requires someone who is positive about working at the property every day.

Key Responsibilities

• Manage general HR administration across the employee lifecycle
• Prepare and process payroll accurately and within the required deadlines
• Maintain employee information and payroll records on SAGE 300
• Process new appointments, employee changes and terminations
• Prepare employment contracts, letters and other HR documentation
• Maintain personnel files and ensure employee records are accurate and up to date
• Manage leave records, attendance information and payroll-related queries
• Assist employees and managers with general HR and payroll enquiries
• Support recruitment, onboarding and induction processes
• Assist with employee relations matters and the consistent application of company policies
• Support performance management and disciplinary administration
• Coordinate training and skills-development administration
• Assist with statutory reporting, payroll reconciliations and compliance requirements
• Prepare regular HR and payroll reports for management
• Maintain confidentiality when handling sensitive employee and company information

Requirements

• Approximately 2–5 years’ relevant experience in an HR, payroll or combined HR and payroll position
• Solid HR administration experience together with practical payroll exposure
• Proven working experience with SAGE 300
• Good understanding of payroll processes and South African employment legislation
• Able to communicate effectively in both English and Afrikaans
• Own reliable transport and a valid driver’s licence
• Willing and positive about working onsite every day
• Strong administration, organisation and attention to detail
• Confident computer skills, including Microsoft Office
• Able to manage deadlines and work accurately with confidential information

Advantageous

• A completed or in-progress HR qualification
• Skills Development Facilitator (SDF) qualification
• Previous experience within the hospitality industry or a luxury environment

Personal Attributes

• Positive, bubbly and approachable
• A genuine people person
• Professional and trustworthy
• Helpful and service-minded
• Organised and dependable
• Comfortable working independently and as part of a team
• Able to communicate confidently with employees at all levels

This is an excellent opportunity for an HR and payroll professional looking for a hands-on role within a respected luxury hospitality environment in the Cape Winelands.

Apply Online

This role combines guest liaison, front-of-house administration, concierge support and overnight operations. Previous hotel or hospitality experience is essential, with at least three years’ experience in a five-star or similar luxury environment.

Key responsibilities

• Deliver personalised guest service from check-in to departure.

• Handle reservations, billing, guest profiles and correspondence accurately and discreetly.

• Prepare guest lists, itineraries, daily reports and shift handovers.

• Maintain administrative systems using Opera, POS and Microsoft Office.

• Assist with concierge services, recommendations and bookings.

• Oversee overnight operations, ensuring the property is secure and ready for guests each morning.

• Work closely with all departments to support smooth operations and maintain service standards.

Requirements

• A minimum of three years’ experience in a five-star or similar luxury hospitality environment.

• A formal hospitality qualification is preferred.

• Strong administrative experience and excellent computer literacy, including Opera, POS, Word, Excel and Outlook.

• Fluent English and strong communication skills, with confidence assisting international guests.

• A professional manner, a welcoming approach and a strong focus on guest service.

• Excellent organisation, attention to detail and the ability to manage several tasks.

• Knowledge of Cape Town’s cultural attractions, restaurants and leisure activities.

• Flexibility to work early, late and night shifts, including weekends.

• South African nationals are preferred.

Working hours

The role involves the following shifts:

• Early: 06:30–15:30

• Late: 14:00–23:00

• Night: 22:00–07:00

Package and benefits

• A 50% contribution towards the main member’s Discovery Health medical aid, capped at the KeyCare plan.

• Pension contributions of 6% from the employer and 6% from the employee through Momentum.

• Gratuities paid monthly in arrears according to the applicable split calculation.

• Staff transport available to operational line staff within designated pickup areas.

Apply online at www.careergrowth.co.za. Please submit your updated CV together with a professional head-and-shoulders photograph of yourself.

Working closely with the Head Concierge and House Management teams, you will help deliver personalised guest service, coordinate experiences and support the smooth running of daily operations. This role suits someone who takes initiative, pays attention to detail and enjoys making guests feel welcome and well looked after.

Key responsibilities

• Assist guests courteously and efficiently with Front Office enquiries and administration.

• Provide personalised, discreet service from pre-arrival through to departure, anticipating guest needs.

• Arrange tailored experiences and thoughtful touches based on individual guest preferences.

• Assist with arrivals and departures, including check-ins, luggage, early or late arrivals and special requirements.

• Coordinate airport transfers, guest transport, chauffeur services, restaurant bookings and local experiences.

• Keep guest profiles, itineraries, reservations, preferences and follow-ups accurate on Opera PMS and internal systems.

• Work closely with Front Office, Food & Beverage, Housekeeping, Spa, Culinary, Events and Guest Experience teams to ensure guest requests are carried out promptly.

• Prepare and maintain daily handovers, briefings, checklists, departmental logs and administrative records, keeping standard operating procedures current and ready for audits.

• Conduct property walkthroughs and guest-area checks, coordinating with the relevant departments to maintain readiness.

• Support the House Manager and Duty Manager with day-to-day operational oversight, reporting maintenance, service or operational concerns.

• Build positive relationships with guests while maintaining high standards of service and professional presentation.

Requirements

• Previous hotel or hospitality experience is essential, with a minimum of three years in a similar role within a five-star or comparable luxury environment.

• A formal hospitality qualification is preferred.

• A strong administrative background and excellent computer literacy, including Opera, POS systems, Microsoft Word, Excel and Outlook.

• Fluent English and strong communication skills, with confidence engaging with international guests.

• Good knowledge of Cape Town’s cultural attractions, restaurants and leisure experiences.

• Excellent organisation, attention to detail and the ability to manage several tasks at once.

• A professional, well-presented manner and a warm, natural approach to hospitality.

• Discretion, initiative and the ability to remain calm while responding to guest needs.

• The ability to work independently and collaborate effectively across departments.

• Availability to work shifts: 06:30–15:30 and 14:00–23:00.

• South African nationals are preferred.

Package and benefits

• A 50% contribution towards the main member’s Discovery Health medical aid contribution, capped at the KeyCare plan level.

• Momentum pension contributions of 6% from the employer and 6% from the employee.

• Gratuities paid monthly in arrears according to the applicable split calculation.

• Staff transport available within designated pickup areas, or a petrol contribution when using your own vehicle.

How to apply

Please apply online at www.careergrowth.co.za and submit your updated CV together with a photograph of yourself.

This role is ideal for someone who thrives behind the scenes, enjoys planning exceptional guest experiences, and has a strong background in reservations and concierge services.

Key Responsibilities:

• Manage all incoming emails and reservation enquiries with accuracy and within a 2-hour response time
• Pre-plan and compile personalised itineraries prior to guest arrival
• Assist guests with restaurant bookings, tours, transfers, and bespoke experiences
• Maintain thorough knowledge of all room rates, special offers, and contracted rates
• Ensure all bookings are checked daily for accuracy prior to arrival
• Utilise guest history to personalise and enhance each stay
• Handle Special Attention Guests requests with care and attention to detail
• Prepare and manage daily arrivals, ensuring all departments are informed by 10h00
• Maintain and update booking notes on a rolling two-week cycle
• Assist with lodge reservations duties as required

Minimum Requirements:

• Qualification in Hospitality, Travel or Tourism (preferred)
• 2–3 years’ experience in concierge, reservations, or guest services
• Experience working with PMS systems
• Strong computer skills (MS Outlook, Word, Excel)
• Excellent written and verbal communication skills in English
• Additional language skills advantageous
• Strong organisational skills and attention to detail
• Ability to work with high-end, international clientele
• Professional, calm, and service-focused approach

What We’re Looking For:

A proactive and polished individual who takes pride in creating seamless guest journeys from pre-arrival through to departure. Someone who understands luxury hospitality and enjoys going the extra mile to deliver personalised service.

To apply, please apply online:

An exceptional opportunity awaits an accomplished Hospitality Excellence Manager at one of the Franschhoek Valley’s most prestigious wine estates.

Set amid magnificent vineyards and mountain scenery, this internationally respected estate is renowned for its outstanding wines, refined hospitality and memorable guest experiences. The successful candidate will join a team where excellence, respect and integrity are central to everything they do.

Reporting to the Global Sales and Marketing Manager, the Hospitality Excellence Manager will oversee the estate’s restaurant, tasting centre and kitchen, ensuring a seamless and consistently exceptional experience across all hospitality operations.

Key Responsibilities

• Oversee the daily operations of the restaurant, tasting centre and kitchen.
• Lead, schedule, support and evaluate the front-of-house, tasting room and kitchen teams.
• Recruit, train, coach and develop employees in line with company standards.
• Maintain exceptional standards of service, food quality, wine presentation, cleanliness and facility appearance.
• Ensure effective communication and coordination across all hospitality areas and relevant internal departments.
• Manage reservations, guest flow and daily operational requirements.
• Build strong guest relationships and handle queries, feedback and complaints professionally.
• Manage stock levels, purchasing and supplier relationships for food, beverages, operating supplies and equipment.
• Monitor stock controls, wastage, breakages and cost of sales, implementing corrective measures where required.
• Assist with the development and pricing of menus, tastings, seasonal offerings and guest experiences.
• Prepare and manage the hospitality budget, monitor expenditure and support revenue and profitability targets.
• Ensure compliance with food safety, hygiene, occupational health and safety, liquor licensing and other statutory requirements.
• Maintain accurate operational, financial, staffing and compliance records.
• Support special events, private functions, trade visits and VIP experiences.
• Collaborate with the Sales and Marketing team to promote the estate’s hospitality offering and ensure alignment with its premium brand positioning.

Skills and Competencies

• Strong knowledge of restaurant, tasting room and kitchen operations.
• Excellent leadership, organisational and people-management skills.
• A hands-on management style and the ability to work effectively within a close-knit team.
• Exceptional guest relations, communication and conflict-resolution abilities.
• Sound commercial awareness, including budgeting, stock control and cost management.
• High attention to detail and a passion for consistently excellent service.
• The ability to prioritise, solve problems and remain calm in a fast-paced hospitality environment.
• Proficiency in point-of-sale and reservation systems; experience with Pilot would be advantageous.
• Strong computer literacy, including Microsoft Office.

Experience and Qualifications

• A relevant tertiary qualification in Hospitality Management, Food and Beverage Management or a related field.
• At least five years’ hospitality experience, including experience in a supervisory or management position.
• Practical experience overseeing restaurant or food-and-beverage operations, including kitchen coordination.
• Experience within a wine estate, tasting room or premium hospitality environment would be advantageous.
• Good local and international wine knowledge would be advantageous.
• Working knowledge of food safety, health and safety, and liquor legislation.
• A valid driver’s licence and own reliable transport.

This is a rare opportunity for a talented hospitality professional to lead an outstanding guest offering at one of the Franschhoek Valley’s most distinguished wine estates.

Apply Online by 21 August 2026.

Please include your current CV and contactable references with your application.

The employer is committed to Employment Equity. Preference may be given to suitably qualified candidates from designated groups in accordance with its Employment Equity Policy.

If you have not received feedback within two weeks of the closing date, please consider your application unsuccessful.

An exclusive luxury hospitality property in the Stellenbosch Winelands is looking for a warm, professional and service-driven Guest Relations Officer to join its team.

The successful candidate will be responsible for ensuring that every guest enjoys a seamless experience from arrival through to departure. This role is ideal for someone who is passionate about hospitality, has excellent attention to detail and enjoys creating memorable, personalised guest experiences.

Key Responsibilities

• Welcome guests and introduce them to the property and its facilities.
• Manage guest check-ins and check-outs professionally.
• Share relevant guest information with the appropriate departments.
• Assist guests with restaurant bookings, tours, transfers and other arrangements.
• Create and manage personalised guest itineraries.
• Maintain the daily guest itinerary sheet and guest call log.
• Respond to guest calls, requests and concerns promptly.
• Assist the Reservations team with guest bookings and messages.
• Complete detailed handovers between the early, late and night shifts.
• Report urgent guest matters or operational concerns to the Manager on Duty.
• Complete approximately two Night Audit shifts per month.
• Support colleagues and contribute to the smooth running of the guest experience.

Requirements

• A relevant hospitality certificate or diploma.
• At least 2–3 years’ experience in a similar guest relations or front office role.
• Strong computer literacy and administration skills.
• Excellent written and verbal English communication skills.
• A genuine passion for hospitality and guest service.
• Confident and comfortable when assisting distinguished clientele.
• Warm, friendly, helpful and outgoing personality.
• Professional and well-presented.
• Excellent interpersonal and customer service skills.
• Exceptional attention to detail.
• Proactive, punctual, disciplined and dependable.
• Able to work well as part of a team.
• Reliable transport to and from work.
• Willingness to work flexible hospitality shifts, including occasional Night Audit duties.

Apply Online

Career Growth Hospitality Recruitment is looking for an experienced Reservations Supervisor to join a busy 4- or 5-star hotel in Cape Town.

This role is ideal for a hands-on reservations professional with strong leadership skills, excellent attention to detail and experience working in a high-volume hotel environment. The successful candidate will support the Reservations Manager in overseeing daily operations, developing the reservations team and ensuring a professional and efficient booking experience for every guest.

Key Responsibilities:

• Supervise the daily operation of the Reservations Department
• Support the Reservations Manager in achieving occupancy, revenue and service targets
• Coach, mentor and develop the reservations team
• Ensure telephone, email and online enquiries are handled promptly and accurately
• Oversee booking confirmations and maintain accurate reservation information
• Assist with compiling and generating daily reports
• Respond professionally to guest enquiries and resolve concerns efficiently
• Monitor service standards, operational procedures and quality control
• Build strong working relationships with internal departments and key stakeholders
• Work closely with Front Office, Sales and Marketing to ensure a personalised guest journey from booking through to check-out
• Assist with managing the department in the absence of the Reservations Manager
• Ensure compliance with relevant legislation, hotel procedures and best practices

Requirements:

• A hospitality qualification would be advantageous
• At least 2 years’ experience as a Reservations Supervisor within a 4- or 5-star hotel environment
• Experience working in a high-volume reservations and revenue-conversion environment
• Strong leadership, coaching and team-development skills
• Proficiency in Opera or a similar Property Management System
• Good working knowledge of Microsoft Word, Excel and PowerPoint
• Strong administrative, planning and organisational abilities
• Excellent telephone, email and interpersonal communication skills
• A good understanding of market trends, pricing and revenue opportunities
• Excellent attention to detail and operational discipline
• Ability to prioritise and manage multiple requests in a fast-paced environment
• Confident in handling challenging situations and resolving conflict professionally
• Professional, positive and guest-focused approach
• Flexibility to work according to operational requirements

Closing Date: 30 July 2026

Apply Online

This is an excellent opportunity to become part of a dynamic Front Office team dedicated to delivering exceptional guest service and creating memorable guest experiences from arrival to departure.

Key Responsibilities

• Welcome guests and provide a warm, professional check-in and check-out experience.
• Handle guest enquiries, reservations, and telephone calls efficiently.
• Process payments and maintain accurate guest accounts.
• Assist guests with information about the property and local attractions.
• Resolve guest requests and concerns promptly and professionally.
• Liaise with Housekeeping and other departments to ensure a seamless guest experience.
• Maintain high presentation standards at the reception desk.
• Follow company procedures relating to cash handling, security, and guest confidentiality.

Requirements

• Previous Front Office Reception experience within a hotel environment.
• Experience using a hotel Property Management System (PMS).
• Excellent communication and customer service skills.
• Well presented with a friendly and professional attitude.
• Strong organisational and administrative skills.
• Ability to work well under pressure in a busy environment.
• Flexible to work shifts, including weekends and public holidays.
• A genuine passion for hospitality and delivering outstanding guest experiences.

What's on Offer

• Market-related salary.
• Opportunity to join a well-established hospitality operation.
• Career development and growth opportunities.
• Professional and supportive working environment.

If you have a passion for hospitality and enjoy making a great first impression, we'd love to hear from you.

Apply online.

This is an exciting opportunity for a talented chef who enjoys leading a busy kitchen, mentoring a brigade, and delivering exceptional food and guest experiences. Working closely with the Executive Chef, you will play a key role in maintaining the highest culinary standards while ensuring smooth day-to-day kitchen operations.

Key Responsibilities

• Support the Executive Chef with the daily management of the kitchen.
• Lead, motivate and develop the kitchen brigade.
• Ensure exceptional food quality, consistency and presentation.
• Assist with menu planning, recipe development and seasonal menu changes.
• Manage stock control, ordering and supplier relationships.
• Monitor food costs, wastage and kitchen efficiency.
• Ensure all food safety, hygiene and health & safety standards are maintained.
• Assist with staff training, scheduling and performance management.
• Maintain a calm, organised approach during busy service periods.
• Work closely with Front of House to ensure an outstanding guest experience.

Requirements

• Formal Culinary Qualification.
• Previous experience as a Senior Sous Chef or experienced Sous Chef within a luxury hotel, lodge or fine dining restaurant.
• Strong leadership and people management skills.
• Excellent knowledge of food costing, stock control and kitchen administration.
• Passion for producing exceptional cuisine.
• High attention to detail and strong organisational skills.
• Ability to work flexible hours, including weekends and public holidays.
• Own reliable transport will be advantageous.

What's on Offer

• Competitive market-related salary.
• Opportunity to work within a professional luxury hospitality environment.
• Ongoing career growth and development.
• Join a passionate and talented culinary team committed to excellence.

Apply Online today and take the next step in your hospitality career with Career Growth Hospitality Recruitment.

The successful candidate will be responsible for managing the hotel’s debtors and accounts receivable processes. This includes invoicing, payment allocations, account reconciliations, credit control, following up on outstanding payments and resolving billing queries.

Key Responsibilities

• Manage a monthly debtors book of approximately R6 million to R8 million
• Process invoices and credit notes accurately
• Allocate payments to the correct customer accounts
• Prepare and distribute monthly debtor statements
• Complete debtor reconciliations and age analysis reports
• Follow up on outstanding accounts by telephone and email
• Manage accounts across 30-, 60- and 90-day ageing periods
• Investigate unidentified payments and account discrepancies
• Resolve debtor and billing queries professionally
• Maintain accurate communication and collection records
• Assist with month-end reporting and audit preparation
• Liaise with Front Office and other hotel departments regarding billing matters
• Maintain accurate and confidential financial records

Essential Requirements

• A relevant financial qualification
• 3–5 years’ experience in a Debtors Clerk or Accounts Receivable position
• Previous debtors experience within a hotel environment
• Experience managing a monthly debtors book of approximately R6 million to R8 million
• Strong working knowledge of Opera
• Front Office administration experience
• Good understanding of hotel billing processes
• Strong debtor reconciliation, credit control and collection experience
• Experience preparing age analysis reports
• Good Microsoft Excel skills, including VLOOKUPs, pivot tables and basic formulas
• Ability to investigate and resolve complex account discrepancies
• Strong conflict-resolution and problem-solving skills
• Professional telephone and email communication skills
• Excellent numerical accuracy and attention to detail
• Ability to work independently, manage pressure and meet strict monthly deadlines

This position would suit a professional and diplomatic individual who is comfortable managing high-value accounts, following up firmly on outstanding payments and maintaining positive relationships with clients and colleagues.

Apply online at www.careergrowth.co.za

Please ensure that your CV clearly reflects your hotel debtors experience, Opera knowledge and the approximate value of the debtors book you have managed.

This role would suit a confident and hands-on housekeeping professional who enjoys leading a team, maintaining high standards and creating memorable guest experiences within a fast-paced luxury hospitality environment.

Key Responsibilities

• Supervise and coordinate the activities of Room Attendants, House Attendants, Public Area Cleaners, Floor Supervisors and Assistant Executive Housekeepers.
• Prepare and distribute daily room assignments and allocate work sections to the housekeeping team.
• Oversee daily housekeeping operations and ensure all guest rooms and public areas meet the required luxury standards.
• Review daily arrival lists and ensure the team is fully briefed on arrivals, special requests and room requirements.
• Conduct daily departmental briefings and communicate operational priorities clearly.
• Investigate guest concerns relating to housekeeping services or equipment.
• Record and report service-related issues through the appropriate channels and ensure they are followed up and resolved.
• Ensure team members comply with established health, safety, hygiene and sanitation standards.
• Coordinate maintenance requirements with the Technical Services team to ensure rooms and public areas remain well maintained.
• Monitor and maintain the correct stock levels of linen, guest supplies and cleaning materials.
• Develop and improve departmental systems and procedures to increase operational quality and efficiency.
• Support, coach and motivate the housekeeping team to deliver consistently excellent service.

Requirements

• Previous experience in an Executive Housekeeper or similar senior housekeeping management role.
• Experience gained within a luxury hotel or high-standard hospitality environment would be highly advantageous.
• Strong leadership, supervisory and team-management skills.
• A thorough understanding of housekeeping operations, cleanliness standards and stock control.
• Excellent attention to detail and a commitment to maintaining exceptional standards.
• Strong communication and interpersonal skills.
• A friendly, professional and attentive approach when interacting with guests and colleagues.
• The ability to investigate concerns, solve problems and follow matters through to completion.
• Comfortable working in a busy, fast-paced hospitality environment.
• Flexible availability in line with hotel operational requirements.

Benefits

The successful candidate will receive a competitive package together with:

• Pension fund contribution
• Access to medical aid
• Complimentary daily meals in the staff canteen
• Complimentary staff transport for qualifying early and late shifts, subject to applicable terms and conditions
• Access to a complimentary weekly staff nurse on site
• Access to an Employee Assistance Programme
• Staff birthday gifts and year-round employee welfare activities
• Loyalty and recognition programmes
• Opportunities for professional growth and development

If you are a passionate housekeeping professional who takes pride in maintaining exceptional standards and leading a successful team, we would love to hear from you.

Apply online.

This guest-facing role combines professional hosting with the accurate coordination of restaurant reservations. The successful candidate will be one of the first points of contact for guests and will help create a welcoming, seamless experience from the initial booking through to their arrival and departure.

Key Responsibilities

• Welcome and seat guests warmly and professionally
• Manage restaurant reservations received by telephone, email and online platforms
• Respond promptly and accurately to booking enquiries
• Confirm reservations and capture guest information correctly
• Coordinate table allocations and support the smooth flow of service
• Maintain accurate reservation records, waiting lists and guest preferences
• Communicate special requests, dietary requirements and celebrations to the relevant teams
• Assist with VIP guests, special occasions and group bookings
• Provide guests with information about the restaurant and other estate experiences
• Work closely with restaurant management and service teams regarding bookings and expected guest numbers
• Monitor arrivals, delays, cancellations and no-shows
• Answer telephone calls and written enquiries in a polished and professional manner
• Handle guest concerns calmly and assist in finding suitable solutions
• Maintain a neat, professional and welcoming reception area
• Support the restaurant team during busy services when required
• Uphold the high service and presentation standards of a luxury hospitality property

Requirements

• Previous experience as a Hostess, Reservations Coordinator, Receptionist or Guest Relations Officer
• Experience in a luxury restaurant, hotel, lodge or wine-estate environment would be advantageous
• A relevant hospitality qualification would be beneficial
• Excellent spoken and written English
• Afrikaans or an additional language would be advantageous
• Strong telephone manner and professional communication skills
• Good computer literacy and experience using reservation systems
• Strong administration and attention to detail
• Able to manage multiple bookings and enquiries in a busy environment
• Willing to work shifts, weekends and public holidays
• Reliable transport to and from Stellenbosch

Personal Attributes

• Warm, friendly and naturally welcoming
• Polished and professionally presented
• Calm and confident when working under pressure
• Highly organised and attentive to detail
• Guest-focused and service-minded
• Positive, approachable and helpful
• A strong team player with excellent communication skills

This is an excellent opportunity for a hospitality professional who enjoys working with people and would like to develop their career within a highly regarded luxury environment in the Cape Winelands.

Apply Online

The successful candidate will play an important role in creating a warm and memorable experience for every guest. We are looking for someone who is naturally welcoming, attentive and confident communicating with local and international guests. This position would suit a hospitality professional who takes pride in delivering thoughtful, personalised service within a luxury environment.

Key Responsibilities

• Welcome guests warmly and professionally on arrival
• Assist with guest enquiries, requests and general information
• Build positive relationships with guests throughout their visit
• Provide personalised recommendations regarding the estate’s facilities and experiences
• Coordinate guest arrangements with the relevant departments
• Assist with restaurant, activity and other guest reservations
• Respond promptly and professionally to telephone, email and in-person enquiries
• Anticipate guest needs and ensure special requests are communicated correctly
• Handle guest concerns with care, discretion and a solution-focused approach
• Maintain accurate guest information and update relevant systems
• Liaise closely with Front Office, Housekeeping, Food and Beverage and other operational departments
• Assist with VIP arrivals, special occasions and personalised guest experiences
• Promote the estate’s facilities, services and experiences
• Maintain the high presentation and service standards expected within a luxury property

Requirements

• Previous guest relations, front office, reception or reservations experience within a luxury hotel, lodge or wine estate
• A relevant hospitality qualification would be advantageous
• Excellent spoken and written English
• A second language, particularly Afrikaans, would be advantageous
• Strong communication and interpersonal skills
• Professional appearance and polished presentation
• Good computer literacy and experience with hospitality systems
• Strong administration and attention to detail
• Able to remain calm and professional when dealing with guest concerns
• Willing to work shifts, weekends and public holidays
• Reliable transport to and from Stellenbosch

Personal Attributes

• Warm, friendly and naturally welcoming
• Passionate about luxury hospitality and guest service
• Confident and comfortable engaging with different people
• Attentive, organised and able to anticipate guest needs
• Discreet and professional
• Positive and solutions-focused
• A strong team player who communicates well across departments

This is an excellent opportunity to join a highly regarded luxury hospitality environment and contribute to exceptional guest experiences in the heart of the Cape Winelands.

Apply Online

This is an excellent opportunity for someone who enjoys working with people and takes pride in delivering warm, efficient service. As one of the first points of contact for the estate, you will play an important role in creating a positive impression for guests, clients and suppliers.

Key Responsibilities

• Answer and manage incoming calls in a professional and friendly manner
• Transfer calls accurately and take clear, detailed messages
• Welcome and assist guests, visitors, clients and suppliers
• Respond to general enquiries and direct guests to the correct department
• Manage reception and switchboard communications efficiently
• Receive and distribute messages, deliveries and correspondence
• Provide general administrative support when required
• Maintain a neat, organised and professional reception area
• Work closely with different departments across the estate
• Handle guest information and enquiries with discretion and confidentiality
• Consistently uphold the service standards and professional image of a luxury hospitality environment

Requirements

• Previous experience as a Receptionist, Switchboard Operator, Front Office Assistant or in a similar customer-facing role
• Experience within hospitality, a luxury environment or a professional corporate setting would be advantageous
• Excellent telephone manner and strong verbal communication skills
• Professional presentation and a warm, welcoming personality
• Strong administrative and organisational skills
• Confident using Microsoft Office, email and general office systems
• Able to manage multiple calls and requests calmly and efficiently
• Good attention to detail and accuracy
• Reliable, punctual and able to work well as part of a team
• Fluent in English; additional languages would be advantageous
• Reliable transport to and from Stellenbosch

If you are professional, friendly and passionate about creating an excellent first impression, we would be delighted to hear from you.

Apply Online at www.careergrowth.co.za

An exciting opportunity is available for an experienced Front Office Manager to join a prestigious luxury hotel in Hermanus. This role is ideal for a polished and guest-focused hospitality professional who enjoys leading a team and creating memorable guest experiences.

The Front Office Manager will oversee the daily operation of the Front Office department, ensuring that every guest receives warm, professional and personalised service from arrival through to departure.

Key Responsibilities

• Manage the day-to-day operations of Reception, Guest Relations, Porters and Night Audit.
• Lead, motivate and develop the Front Office team.
• Ensure consistently high standards of guest service in keeping with a luxury hotel environment.
• Oversee guest arrivals, departures, room allocations and special requests.
• Welcome VIP guests and ensure all arrangements and preferences are communicated to the relevant departments.
• Respond professionally to guest feedback, concerns and complaints.
• Work closely with Housekeeping, Reservations, Food and Beverage and other departments to ensure a seamless guest experience.
• Monitor room availability, occupancy and daily operational requirements.
• Ensure guest accounts, billing and payment procedures are completed accurately.
• Prepare staff rosters and manage departmental scheduling.
• Conduct team briefings, training and performance discussions.
• Maintain Front Office procedures, service standards and accurate records.
• Assist with recruitment, onboarding and ongoing development of team members.
• Support hotel management with reports, operational planning and special projects.
• Act as the Manager on Duty when required.

Requirements

• Previous experience as a Front Office Manager or Assistant Front Office Manager within a luxury hotel.
• Strong knowledge of Front Office operations and guest service standards.
• Experience leading and developing a Front Office team.
• Excellent communication, interpersonal and problem-solving skills.
• Confident in handling guest complaints and sensitive situations professionally.
• Strong administrative, organisational and computer skills.
• Experience working with a recognised hotel property management system.
• Good understanding of reservations, room allocations, guest accounts and Night Audit procedures.
• Willingness to work shifts, weekends and public holidays.
• A relevant-less-than-normal schedule, occasional overnight supervisory duties, and flexibility during peak periods.
• A relevant hospitality qualification would be advantageous.
• A valid driver of-late and own.
• South African citizenship or a valid permit to work in South Africa.

Personal Attributes

• Warm, welcoming and naturally guest focused.
• Professional and well presented.
• Calm and confident under pressure.
• A strong and supportive leader.
• Highly organised with excellent attention to detail.
• Proactive, hands-on and solutions focused.
• Passionate about luxury hospitality and personalised service.

This is an excellent opportunity to join a respected luxury hospitality environment in one of the Western Cape’s most beautiful coastal destinations.

Apply online at www.careergrowth.co.za

This is an incredible opportunity to work alongside a talented Head Chef, delivering exceptional culinary experiences in a refined, high-end environment.

Key Responsibilities:

• Support and lead the kitchen team in the absence of the Head Chef
• Guide and mentor junior chefs in food preparation, cooking techniques, and plating
• Oversee daily kitchen operations, ensuring consistency and excellence in every dish
• Manage stock, ingredients, and ensure a strict FIFO system is maintained
• Monitor food quality, freshness, presentation, and correct temperatures at all times
• Ensure all kitchen stations are well-stocked and prepared for service
• Assist with menu planning and development alongside the Head Chef
• Train, assess, and develop kitchen staff on an ongoing basis
• Manage food ordering, stock control, and minimise waste to meet budget targets
• Maintain kitchen organisation, hygiene, and food safety standards
• Oversee staff scheduling, rosters, and daily operational planning
• Ensure the team is fully briefed on reservations, events, and menu requirements

Minimum Requirements:

• Culinary Diploma or equivalent qualification
• ±4 years’ experience in a senior chef role within a 4 or 5-star or fine dining environment
• Strong leadership and team management skills
• Passion for high-quality, detail-focused cuisine
• Excellent organisational and time management abilities
• Strong communication skills (written and verbal)
• Basic computer skills (MS Word, Excel, Outlook)
• Own transport with a valid driver’s license
• Ability to work flexible hospitality hours (including evenings, weekends, and public holidays)
• Strong attention to detail and commitment to consistency

What We’re Looking For:

A hands-on Sous Chef who thrives in a fine dining environment, takes pride in precision and presentation, and is passionate about developing both dishes and people. Someone who leads by example and consistently delivers excellence.

To apply, please visit our website and apply online:

We are looking for a passionate and driven chef who takes pride in producing quality food, enjoys working in a fast-paced kitchen, and is committed to delivering consistently high standards. This is an excellent opportunity to become part of a professional culinary team where creativity, teamwork, and attention to detail are valued.

Key Responsibilities

• Prepare and present dishes to the highest quality standards
• Manage your assigned kitchen section during service
• Ensure consistency, portion control, and excellent food presentation
• Maintain food safety, hygiene, and HACCP standards at all times
• Assist with stock control, stock rotation, and reducing waste
• Support and guide junior members of the kitchen brigade
• Work closely with the Sous Chef and Head Chef to ensure smooth kitchen operations
• Maintain a clean, organised, and efficient work area

Requirements

• Previous experience as a Chef de Partie in a hotel, restaurant, or hospitality environment
• Relevant culinary qualification is advantageous
• Strong knowledge of food preparation and kitchen operations
• Passion for delivering quality food and excellent guest experiences
• Ability to work under pressure in a busy kitchen
• Good communication and teamwork skills
• Sound understanding of food safety and hygiene practices
• Reliable, professional, and eager to grow within the hospitality industry

What's on Offer

• Opportunity to join a respected hospitality operation in Cape Town
• Work within a supportive and professional kitchen team
• Career development and growth opportunities
• Market-related salary based on experience

If you are passionate about cooking and ready for your next career opportunity, we'd love to hear from you.

Apply online through Career Growth Hospitality Recruitment.

This is a fantastic opportunity for a detail-orientated HR professional who enjoys working with people, systems, and processes while supporting a busy hospitality operation.

Key Responsibilities:
• Provide full HR administrative support across the department
• Manage employee onboarding documentation and personnel records
• Process and administer monthly payroll input and reporting
• Maintain leave records and time & attendance systems
• Support Employment Equity reporting and HR compliance
• Assist with disciplinary documentation and HR record keeping
• Coordinate employee benefits administration
• Ensure compliance with labour legislation and company policies

What We’re Looking For:
• Minimum 3 years’ experience in HR administration
• Strong payroll experience (VIP Payroll, PaySpace or similar)
• Experience with Time & Attendance systems
• Knowledge of South African labour legislation
• Excellent administrative and organisational skills
• High level of accuracy, confidentiality and attention to detail
• Professional communication and presentation skills
• HR qualification advantageous

💼 Join a professional hospitality environment where strong HR support helps create exceptional guest experiences.

Apply online!

This position provides the administrative and practical support needed to deliver marketing activities across hotels, conference venues, restaurants and corporate brands.

Working closely with the wider marketing and creative team, the successful candidate will help coordinate campaigns, maintain digital platforms, update marketing material and ensure that departmental tasks are completed accurately and on time.

This opportunity would suit someone who enjoys getting things done, works well in a busy environment and takes pride in producing accurate, high-quality work.

Key Responsibilities

Marketing Administration

• Process marketing invoices and maintain accurate departmental records.
• Organise digital filing systems and maintain marketing asset libraries.
• Prepare presentations, reports and marketing packs.
• Update approved marketing collateral and distribute the latest versions to internal teams.
• Assist with event administration and coordination.
• Maintain promotional stock and marketing inventories.
• Regularly review printed and digital material to ensure that all information remains accurate and current.

Campaign and Digital Support

• Schedule approved content across social media platforms.
• Assist with preparing and distributing email campaigns.
• Update Google Business Profiles.
• Publish approved marketing content and collateral.
• Complete campaign-related tasks allocated by the Marketing Coordinator.
• Maintain content calendars and campaign schedules.

Brand and Creative Support

• Conduct website quality checks and identify information requiring updates.
• Assist with updating brochures, menus and sales material.
• Maintain organised image and content libraries.
• Review marketing collateral used across the various properties.
• Assist with photoshoots and content creation when required.
• Help ensure that marketing material remains consistent with the group’s brand standards.

Reporting and Coordination

• Capture marketing statistics and campaign information.
• Assist with monthly marketing reports.
• Update project plans, task trackers and deadlines.
• Support campaign reporting and basic competitor research.
• Liaise with suppliers and internal departments when required.

Minimum Requirements

• A diploma or degree in Marketing, Communications, Business Administration, Digital Marketing, Hospitality Management or a related field.
• At least one year’s experience as a Marketing Administrator, Marketing Assistant or in a similar marketing support role.
• Previous experience within the hospitality or hotel industry is essential.
• Experience supporting marketing campaigns across digital and printed channels.
• Good working knowledge of Microsoft Word, Excel and PowerPoint.
• Familiarity with social media platforms and website content management systems.
• Experience using project-management software such as Asana would be advantageous.
• Experience coordinating suppliers and handling marketing administration would be beneficial.

Skills and Attributes

• Strong organisational and administrative abilities.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to manage several tasks and meet deadlines.
• Proactive, dependable and solutions-focused approach.
• Strong teamwork and relationship-building skills.
• Ability to work accurately in a busy, deadline-driven environment.
• A genuine interest in hospitality, marketing and digital content.

How to Apply | Hotel Experience Essential

Please apply online at www.careergrowth.co.za.

Your application should include an updated CV together with a recent, professional-looking head-and-shoulders photograph of yourself.

Only candidates who meet the minimum requirements will be considered and contacted.

You will welcome clients, learn about their interests, share detailed product knowledge and follow up with care. You will also help maintain the boutique’s high standards of presentation and keep accurate client records.

What we are looking for:

• At least 2–3 years’ experience in a luxury or upmarket retail store
• Confidence engaging with high net worth clients in a warm, professional and discreet manner
• Clear, confident spoken English and the ability to explain products naturally and accurately
• Strong listening skills, good judgment and a polished, professional presence
• Excellent personal presentation and attention to detail
• A genuine interest in luxury products and a willingness to develop specialist knowledge
• Comfort using computer systems and maintaining client records
• Availability to work retail hours, including weekends and public holidays

To apply, please email your CV and a recent, professional head-and-shoulders photograph of yourself to michael@careergrowth.co.za. Please use Sales Associate – V&A Waterfront as your email subject line.