An excellent opportunity for an experienced Waiter to join a luxury hospitality environment in Franschhoek. This role is suited to a service-driven professional who delivers warm, discreet, and attentive service while maintaining the highest standards of food and beverage presentation.
What You’ll Do
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Greet guests warmly and deliver friendly, professional service throughout the dining experience
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Follow the correct sequence of service and anticipate guest needs
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Remain fully informed of table allocations, dietary requirements, allergies, and special requests through daily briefings
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Communicate all guest food requirements and allergies clearly to the kitchen
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Demonstrate strong menu and wine knowledge to confidently guide guest choices
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Recommend dishes, wines, and beverages with a focus on upselling
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Respond professionally to guest feedback and escalate concerns when required
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Prepare for service by reviewing day sheets and function details relevant to each shift
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Ensure tables are cleared, cleaned, and reset to required standards
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Maintain cleanliness of service areas including glassware, equipment, fridges, and floors
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Assist with monthly stock takes when required
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Support restocking of fridges and bar areas in line with FIFO principles
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Assist with set-ups for picnics, braais, conferences, and special events
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Accurately capture all transactions on the POS system
What You’ll Need
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Minimum 2 years’ waitering experience in a high-end fine-dining environment
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Strong knowledge of wines, cocktails, spirits, and beverages
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Proficiency in POS systems
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Excellent guest focus and communication skills
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Strong attention to detail and time management
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Ability to upsell confidently and professionally
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Ability to work under pressure in a fast-paced environment
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Matric certificate required
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Wine certification advantageous
If you take pride in refined service delivery and enjoy creating memorable dining experiences, this role offers an excellent opportunity within a luxury hospitality setting.