Career Growth is looking for a dedicated and detail-oriented Housekeeper to join the housekeeping department for a 5-star hotel in Franschhoek.
You will thrive in this role if you are adaptable, efficient, and capable of multitasking in a fast-paced environment. A keen eye for detail, strong organisational skills, and the ability to learn and adjust quickly will be essential to your success.
Responsibilities:
- Upkeep and cleaning of hotel rooms and communal guest areas.
- Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
- Exceeding guests’ expectations, from arrival to departure in all areas of their stay.
- Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments.
- Deliver exceptional service.
- Thinking out of the box to make guests’ stay exceptional.
- Adhere to and maintain Health and Safety standards.
Requirements:
- Grade 12 - Matric Certificate or equivalent would be advantageous.
- Good communication skills in English.
- High level of physical endurance.
- Ability to work shifts including night shift.
- Preference will be given to candidates from Franschhoek and neighbouring areas.
- Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
- Knowledge of cleaning products, techniques and methods.
- Excellent time keeping.
- Ability to follow SOP standards.
- Attention to detail.
- Ability to remain calm and professional under pressure.
- Impeccable grooming standards.
- Personal and professional integrity