Career Growth Hospitality Recruitment are looking for a Groups & Events Manager to join a prestigious luxury hospitality property in Cape Town.
This is an exciting opportunity for an experienced and detail-oriented hospitality professional with a passion for events, guest experiences, sales conversion, and team leadership within a luxury environment.
The successful candidate will oversee the day-to-day operation of the Groups & Events department, ensuring seamless coordination of events, exceptional client service, and achievement of revenue targets.
Key Responsibilities:
• Lead and manage the Groups & Events team and daily department operations
• Oversee the coordination and execution of groups, conferences, meetings, and special events
• Ensure all enquiries, quotations, contracts, and confirmations are handled accurately and timeously
• Conduct site inspections and assist with converting enquiries into confirmed business
• Maintain strong relationships with clients, suppliers, and internal departments
• Ensure all function sheets and event communication are distributed correctly and on time
• Monitor departmental revenue targets, forecasting, and budgeting
• Ensure outstanding accounts and event follow-ups are managed efficiently
• Work closely with Sales, Operations, and Food & Beverage teams to ensure successful event delivery
• Oversee staffing schedules, training, coaching, and performance management within the department
• Ensure high service standards and exceptional guest experiences at all times
• Assist with cost control initiatives and operational efficiencies
Requirements:
• Previous experience in a Groups & Events Management role within a luxury hospitality environment
• Strong knowledge of banqueting, conferencing, and event coordination
• Excellent organisational and administrative skills
• Strong leadership and team management ability
• Excellent client relationship and communication skills
• Experience with budgeting, forecasting, and revenue management
• Ability to work under pressure and manage multiple events simultaneously
• Professional presentation and attention to detail
• Strong understanding of luxury guest service standards
• Flexible to work weekends, public holidays, and operational shifts where required
This is a fantastic opportunity for a passionate hospitality professional looking to grow within a respected luxury hospitality environment.
👉 Apply online