We’re recruiting a Front Office Supervisor to support daily front office operations, run shifts confidently and ensure a warm, efficient and guest-focused experience. This role is ideal for someone with a strong reception background who is comfortable leading from the front.
What You’ll Do
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Run front office shifts and support daily operations
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Supervise reception activities and ensure smooth check-ins and check-outs
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Maintain strong guest service standards at all times
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Handle guest queries and resolve issues professionally
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Support and guide the front office team during shifts
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Ensure procedures and standards are consistently followed
What You’ll Need
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Minimum 3 years’ experience as a Hotel Receptionist at a reputable property
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Hospitality qualification advantageous but not required
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Great presentation and communication skills
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Guest-focused approach
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Ability to run a shift independently
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Computer literate
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Must be able to work shifts